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General Terms & Conditions

1.Introduction
Welcome to BounceHaus Bali. By booking a class with us, you agree to abide by the following general terms and conditions. Please read them carefully before making a reservation.

2. Booking and Payment

  • Class Booking: All class bookings must be made in advance through our official booking system.

  • Payment: Full payment is required at the time of booking. We accept payments via credit/debit card and other specified payment methods.

  • Confirmation: Upon successful booking and payment, you will receive a confirmation email with the class details.


3. Cancellation and Refunds

  • Cancellation Policy: Cancellations made more than 12 hours before the class start time will receive a full refund. Cancellations made within 12 hours of the class start time are non-refundable.

  • Class Rescheduling: You may reschedule your class up to 12 hours before the start time without any penalty, subject to availability.

  • No-Show Policy: If you do not attend a booked class without prior cancellation, no refund will be provided.


4. Health and Safety

  • Health Declaration: By booking a class, you declare that you are in good health and physically capable of participating in the cardio fitness activities. Please inform the instructor of any medical conditions or injuries prior to the class.

  • Liability Waiver: BounceHaus Bali and its instructors are not responsible for any injury, illness, or other health issues that may arise from participating in our classes. Participation is at your own risk.

  • Safety Instructions: Follow all safety instructions provided by the instructor during the class. Failure to adhere to these instructions may result in injury and will not be the responsibility of BounceHaus Bali.


5. Class Conduct

  • Punctuality: Please arrive at least 20 minutes before the class start time to allow for check-in and warm-up. Late arrivals may not be allowed to join the class.

  • Personal Belongings: We are not responsible for any lost or stolen personal belongings. Please ensure your items are secure at all times.

  • Respect and Etiquette: Maintain respect for the instructor and fellow participants. Disruptive or inappropriate behavior will not be tolerated and may result in being asked to leave the class.


6. Changes to Schedule and Classes

  • Class Schedule: BounceHaus Bali reserves the right to alter the class schedule, instructors, and content at any time. Any significant changes will be communicated in advance.

  • Class Cancellation: In the event that a class needs to be canceled by us, participants will be notified as soon as possible, and a full refund or class credit will be offered.

 

7. Personal Data

  • Data Collection: By booking a class, you consent to the collection and use of your personal data for the purposes of managing your booking and enhancing your experience with us.

  • Privacy Policy: Your personal data will be handled in accordance with our Privacy Policy, which is available on our website.


8. Contact Information
​For any queries or further information, please contact us at:

  • Email: info@bouncehausbali.com

  • Phone: +62 822-6631-2588

  • Address: Jl. Pantai Berawa No.13B, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia


9. Acceptance of Terms
By booking a class with BounceHaus Bali, you acknowledge that you have read, understood, and agreed to these general terms and conditions.

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